There has been an major increase in fraudulent text & email messages being sent that appear to be from various toll agency across the country including the E-ZPass Group stating there is money owed. If you receive a text that appears to be from E-ZPass or a specific toll facility, please go directly to that agencies website to validate. If you recieved a text or an email and you never have never had an E-ZPass account that would be a scam communication. The only way a toll agency would have that kind of contact information is if you provided it to them for communications. Even agencies that you have accounts with will not normally try to collect a toll via text or email unless you have an arrangment with that agency.
The E-ZPass Group itself does not hold customer accounts or collect tolls! We support the various member agencies who do.
If you get a message from the E-ZPass Group claiming you owe for a toll it is a scam!
Please do not click on any links or call any phone numbers in the message you received. You are strongly encouraged not to click the link contained in those messages. If you believe you have been targeted, you can file a complaint with the FBI's Internet Crime Complaint Center (www.ic3.gov), the national hub for reporting cybercrime. View Press Release here
The E‑ZPass Group is comprised of toll entities stretching across 20 states that operate the extremely successful E‑ZPass electronic toll collection program.
E‑ZPass enjoys tremendous brand recognition and high levels of customer satisfaction, and is the world leader in toll interoperability, with over 59 million E‑ZPass devices in circulation.
This website is primarily intended as a resource for our staff and member agencies. More detailed information can be obtained by contacting the E‑ZPass service center of one of our member agencies.
E-ZPass Group and PayByCar Announce Expansion of Non-Toll Mobile Payment Program